Frequently Asked Questions: Your Guide to Our Services
What services do you offer?
We offer non-medical home care and non-medical transportation services in Worcester and the surrounding areas, ensuring comfort and safety for our clients.
Who is eligible for your services?
We proudly serve seniors, the elderly, individuals with special needs, and people with disabilities, offering personalized care to meet their unique needs.
Do you accept clients who are 50 miles away or more?
Absolutely! We are happy to travel to your location and provide the services you need, no matter the distance.
What payment methods do you accept?
We accept various payment options, including credit cards, checks, money orders, certified bank checks, and work with different insurance carriers.
What transportation services do you provide?
We ensure safe, reliable transportation to and from your appointments, prioritizing your comfort and peace of mind throughout the journey.
Can I request information on your website?
Yes, you can easily request information through the contact form available on our website.
Where can I leave a review of your services?
We value your feedback! You can leave a review anytime on our website to share your experience with others.
Are your caregivers trained and qualified?
Yes, all of our caregivers are thoroughly trained, background-checked, and equipped to provide compassionate and professional care. We also ensure they receive ongoing training to stay updated on best practices.
How do I know what services I need?
Our team is available to discuss your needs and help determine the appropriate services. We’ll work with you to create a care plan that’s tailored to your requirements.
How often are payments due?
Payment frequency depends on the specific services you require. Our team will provide details based on your individual care plan.